When you discover damage after valet parking, your first communication matters. Use this email template to professionally notify the valet company and begin the claims process.
The template is designed to be firm but professional, stating the facts clearly: when you parked, when you retrieved your car, what damage you discovered, and that you have timestamped evidence of the vehicle's condition before and after.
It includes space to attach your CarShake scans and repair estimates. The email sets a clear deadline for response (14-21 days) and references the valet operator's duty of care under bailment law.
Send this email to the valet operator's general inquiry address AND their claims department. CC yourself on the email for your records. If you don't receive a response within the specified timeframe, escalate using the follow-up steps outlined in the email.