A well-written valet damage claim letter can make the difference between a quick settlement and a long, frustrating dispute. The letter needs to be professional, factual, and include all supporting evidence.
Start with your contact information and the specifics: date of valet, location, valet ticket number, and vehicle information. State clearly that the damage occurred while the vehicle was in the valet's care and that you have evidence of the vehicle's condition before and after.
Describe the damage precisely: location on the vehicle, type of damage (scratch, dent, cracked panel), and estimated repair cost (include a repair estimate from a body shop). Attach your CarShake scans, timestamped photos, and any witness statements.
Set a reasonable deadline for response (14–21 days is standard). Cite the valet operator's responsibility under bailment law—they accepted temporary custody of your vehicle and are liable for damage that occurs during that custody. Send the letter via certified mail and email for documentation.