Vehicle Condition Evidence for Auto Insurance Claims | CarShake
Auto insurance claims hinge on one question: what was the vehicle's condition before the incident? CarShake answers that question with timestamped, tamper-evident scans that insurers, adjusters, and courts trust.
Why insurers recommend CarShake
Insurance fraud costs the industry billions annually, and a significant portion comes from claims for pre-existing damage. When a policyholder scans their vehicle with CarShake at policy inception — and again after any incident — the insurer has an objective, timestamped baseline. Claims for damage that predates the policy are identified immediately.
For fleets, the impact is even larger: every vehicle is scanned at check-out and check-in, creating a continuous condition timeline. Adjusters can pinpoint exactly when damage occurred, eliminating ambiguity and reducing the average claim cycle time.
How CarShake strengthens the claims process
- Policy inception scans: the policyholder captures their vehicle's condition at the start of coverage. Any pre-existing damage is documented and excluded from future claims.
- Post-incident scans: after an accident, theft, or weather event, a new scan captures the damage. The before/after comparison makes the claim unambiguous.
- Tamper-evident records: every photo is GPS-stamped, server-timestamped, and SHA-256 hashed. Neither the policyholder nor the insurer can alter the record after capture.
- Exportable evidence: PDF reports are formatted for claims submission and accepted by major carriers.
What it costs
CarShake is free for individual policyholders. Insurer and fleet plans scale by volume. See pricing for details.
Frequently asked questions
Can CarShake evidence be used in an insurance dispute?
Yes. Every CarShake scan is stamped with a date, time, and GPS location, and the photos are SHA-256 hashed so they cannot be altered after capture. Insurers and small-claims courts accept this contemporaneous, tamper-evident record as credible evidence.
How do insurers integrate CarShake into their claims workflow?
Insurers direct policyholders to scan their vehicle with CarShake at policy inception and after any incident. Adjusters access the scan records via a shared link, eliminating the need for in-person inspections for minor claims.
Does CarShake reduce insurance fraud?
Yes. When a vehicle's condition is documented at policy inception, claims for pre-existing damage are easily identified. Timestamped before-and-after records create a clear condition timeline that helps distinguish new damage from pre-existing wear.